MAINTENANCE

Leave your WordPress worries behind. Let us take the stress out of managing your WordPress website by doing all of the hard work for you.

Let Us Maintain Your Website

In the ever changing world the internet is no different, it’s important that your website be maintained on a regular basis. Websites require regular updates, security checks, performance optimization, and sometimes troubleshooting, similar to the vehicle you might drive.

As a web developer with WordPress as the backbone, I have come to know the platform well over the years. So if there are unexpected issues or conflicts, I am confident I can provide you with a fast and cost effective solution.

If you have invested in a WordPress website, why not trust your investment with someone who knows WordPress. I have installed, updated and maintain around 30 WordPress websites.

Let the professionals maintain and protect your website.

Why! a Website Maintenance Provider

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EVOLUTION CONTINUES

The team at Automattic are passionate about making the web a better place. WordPress currently has 26.5% absolute usage with a market share of 59.5% this will ensure WordPress continues to evolve. While this is great news, it also means many more updates to come and potential conflicts or bugs. So let us keep an eye on your website and protect your investment.

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PERFORMANCE

Like the vehicle you drive over time your website will start running slow, it can potentially lower sales, reduce your search engine rankings and you could even lose customers. Outdated or unsupported plugins contribute a lot to your website’s performance.

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SECURITY

Most hackers and viruses take advantage of websites that have out-dated themes, plugins and WordPress itself. By keeping everything up to date and by implementing a few additional security measures, we can help reduce the risk of your website being targeted and compromised.

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SAVINGS

By hiring us to help maintain your website, the likelihood of your site being down or needing major repairs are greatly reduced. This ensures you do not lose customers and valuable business. You also have the peace of mind to continue doing what you know best… Running your Business

Packages We Offer

The Beginner

  • A$19.99
  • The Beginner
  • Update WordPress, plugins and themes (Monthly)
  • Back-ups (Monthly)
  • Maintain basic security measures
  • Spam Check and Cleaning
  • 30 min of support (Technical), design changes or content updates (blog posts, images, content)
  • 30 min of Optimization & SEO
  • Additional hours available upon request for A$75/hour with maintenance plan A$50/hour
Get Started

Small Business

  • A$49.99
  • Small Business
  • Update WordPress, plugins and themes (Monthly)
  • Back-ups (Monthly)
  • Maintain basic security measures
  • Spam Check and Cleaning
  • 30 min of support (Technical), design changes or content updates (blog posts, images, content)
  • 30 min of Optimization & SEO
  • Additional hours available upon request for A$75/hour with maintenance plan A$50/hour
Get Started

Professional

  • A$79.99
  • Professional
  • Update WordPress, plugins and themes (Monthly)
  • Back-ups (Monthly)
  • Maintain basic security measures
  • Spam Check and Cleaning
  • 30 min of support (Technical), design changes or content updates (blog posts, images, content)
  • 30 min of Optimization & SEO
  • Additional hours available upon request for A$75/hour with maintenance plan A$50/hour
Get Started

The Boss

  • A$109.99
  • The Boss
  • Update WordPress, plugins and themes (Monthly)
  • Back-ups (Monthly)
  • Maintain basic security measures
  • Spam Check and Cleaning
  • 30 min of support (Technical), design changes or content updates (blog posts, images, content)
  • 30 min of Optimization & SEO
  • Additional hours available upon request for A$75/hour with maintenance plan A$50/hour
Get Started

Frequently Asked Questions

What payment options do you offer?

Payment can be made using Paypal or any major debit or credit card. Payments will not be automatically deducted but an invoice will be sent seven days prior to payment due date.

Do I need a license for the Theme?

We are licensed developers, we are permitted to install and use our themes on as many projects as we want. If you choose to discontinue our services, you will need to purchase a license to be able to receive any new updates.

Do you offer a guarantee?

We offer a 30 day money back guarantee. If at any time you feel like you want out, you will get your money back. This only applies to future months, we do not offer refunds for prior month’s that service has already been carried out.

Do you offer 24/7 support?

Sorry we do not. Our support hours are 9AM – 5PM, Monday-Friday. We do however support urgent requests after hours and on weekends based on severity and the impact to the client’s business where possible.

Do hours rollover if unused?

Unfortunately not.

Do you support multisite?

We currently do not support multi-site networks.

What if I have more than one website?

The fees mentioned above are per site. But we could do a custom package based on the number of website you have.

My website is already broken, are you able to fix it?

We will take a look and identify what’s wrong and do our best to give you an approximate estimate with what needs to be done and how long it will take.

How frequently do you run updates?

Standard updates are carried out monthly. If there is an important security issue update, we will address these right away. Usually we wait a week or two before implementing major WordPress or Theme updates so that any issues get ironed out prior to updating your website.

What if an update breaks my site?

The site is rolled-back using the backup taken prior to the update. You will also be notified of the issue. Most of issues are addressed free of charge, however custom plugins, issues caused by users, or issues  that are time-consuming may be billable. We will always notify you before hand of any potential charges.

GETTING STARTED

To give you the best service possible, we will log into your website and perform a review. This service is provided obligation free. We will look out for potential problems and conflicts so that they can be addressed up front.

In some cases, websites have not been updated in months or years and may require some major fixes before upgrading to the latest version of WordPress, active theme and all active plugins. We will ask you to provide us administrator credentials so that we can log in and review all installations of WordPress, Theme, plugins and any customization that may have been done on the website.

If customization has been done on the parent theme files or you are running on very outdated versions of plugins, you will most likely require some major fixes before we start the maintenance plan. Please fill out the form below so we can get started.

HOW CAN WE HELP

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